Last Updated: October 31, 2023

Welcome, brave visitor, to the Privacy Policy of The Horror Dome Store. In our crypt, we value your privacy as much as we value the authenticity of our animatronic horrors. This document outlines how we collect, use, and protect your personal information when you dare to explore and purchase from our haunted collection.

1. INFORMATION WE COLLECT

As you navigate our haunted aisles and prepare to acquire artifacts of terror, we may collect the following information:

  • Personal Identification: Name, email address, shipping address, and phone number when you create an account or make a purchase.
  • Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through our encrypted payment gateways.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Records: Correspondence with our support team at [email protected].
  • Preferences: Your product interests, wish lists, and interaction with our collection of animatronics, masks, and props.

2. HOW WE USE YOUR INFORMATION

We use your data to enhance your experience in our realm of horrors:

  • To process your orders of animatronics, alien props, and gory decorations
  • To dispatch terror worldwide from our haunted warehouse at 3447 Ashton Lane, Austin, US 78759
  • To provide customer support for any payment issues or order verification
  • To send exclusive offers from the darkness to account holders
  • To improve our website and the horrors we offer
  • To prevent fraudulent activities and protect our crypt

3. DATA SHARING AND DISCLOSURE

We guard your information as fiercely as we guard our haunted artifacts. We do not sell your personal data to third parties. We may share information only in these circumstances:

  • With payment processors (Visa, MasterCard, JCB, PayPal) to complete your transactions
  • With shipping carriers to deliver your nightmares to your doorstep
  • When required by law or to protect our rights and safety
  • With your explicit consent for specific purposes

4. DATA STORAGE AND SECURITY

We protect your financial details with the same dedication we apply to crafting our most elaborate creature creations:

  • All transactions are secured with advanced encryption
  • No financial details are stored in our crypts after your transaction is complete
  • We implement appropriate technical and organizational measures to protect your data
  • International data transfers comply with applicable privacy laws

5. YOUR RIGHTS

You have rights over your personal data, including:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal obligations
  • Objection: Object to certain processing of your data
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies – not the edible kind, but digital markers that help us understand how you interact with our haunted collection:

  • Essential Cookies: Required for basic site functionality and payment processing
  • Analytical Cookies: Help us understand how visitors explore our animatronics and props
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to show you relevant horrors based on your interests

You can control cookie settings through your browser, though disabling some may affect your experience in our domain.

7. INTERNATIONAL VISITORS

While we dispatch terror worldwide (with exceptions for Asia and some remote regions), we acknowledge that privacy laws vary by country. We process data in compliance with applicable regulations, including GDPR for European visitors.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy as our collection of horrors evolves. Significant changes will be announced on our website, with the updated policy effective immediately upon posting.

9. CONTACT THE CRYPT KEEPERS

For questions about this Privacy Policy or your personal data, contact our support team:

Email: [email protected]

Address: The Horror Dome Store, 3447 Ashton Lane, Austin, US 78759

Thank you for trusting us with your information as you prepare to summon nightmares from our collection.