Term and Conditions

Welcome, brave souls, to The Horror Dome Store! By accessing our website at halloweendecorus.com, you enter a realm of spine-chilling animatronics, gory props, and terrifying decorations. These Terms and Conditions govern your use of our site and purchases, ensuring a seamless and thrilling experience. Please read them carefully—by using our site, you agree to these terms. If you disagree, we advise you to flee now!

1. User Obligations and Responsibilities

As a visitor or customer of The Horror Dome Store, you have certain responsibilities to uphold the eerie harmony of our community:

• Age Requirement: You must be at least 18 years old to make a purchase. If you’re under 18, you may only use the site with parental or guardian supervision.
• Account Accuracy: When creating an account or placing an order, provide accurate and current information. We rely on this to deliver your horrors without delay.
• Prohibited Activities: Do not misuse our site for illegal purposes, such as hacking, spreading malware, or infringing on our intellectual property. Any such actions may result in a ban from our domain.
• Compliance with Laws: You agree to comply with all applicable local, national, and international laws while using our site and products.

2. Products and Services Description

At The Horror Dome Store, we specialize in horror-themed products designed to haunt your dreams. Our offerings include:

• Animatronics: Such as Alien Animatronics, Animatronic Clowns, and Animatronic Zombies—lifelike creations that bring terror to life.
• Props and Decorations: From Bloody/Gory Props to Christmas Decorations, each item is crafted for maximum fright.
• Masks and Costumes: Including Alien Masks, Classic Monster Masks, and Clown Costumes—perfect for transforming into your darkest alter ego.
• Budget and Custom Items: We offer Budget Animatronics for those seeking affordable scares, as well as custom animatronics for personalized nightmares.

All products are described accurately on our site, but due to the supernatural nature of our trade, minor variations may occur. We strive for high-quality craftsmanship, but if a product doesn’t meet your expectations, refer to our Returns Policy.

3. Order and Payment Terms

Placing an order at The Horror Dome Store is a ritual we take seriously. Here’s how it works:

Order Process:

• Select your desired horrors and add them to your cart.
• Proceed to checkout, where you’ll provide shipping details and payment information.
• Once you confirm your order, we’ll send a confirmation email. Orders are processed within 1-2 business days after payment is verified.

Payment Methods:

We accept the following payment options to make your transactions as smooth as a ghostly whisper:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted systems. We do not store your payment details on our servers.

Shipping and Delivery:

We ship horrors worldwide, excluding Asia and some remote regions. Delivery options include:

• Standard Shipping: Via DHL or FedEx for $12.95, with delivery in 10-15 business days after shipping.
• Free Shipping: Available on orders over $50, using EMS, with delivery in 15-25 business days after shipping.

Shipping times are estimates and may vary due to customs or unforeseen supernatural events. Tracking is provided for all orders.

4. Intellectual Property

The Horror Dome Store is a treasure trove of creative horrors, and we protect our intellectual property fiercely:

• Copyrights: All content on this site, including images, text, and product designs, is owned by The Horror Dome Store or our partners. Unauthorized use, reproduction, or distribution is strictly prohibited.
• Trademarks: The name “The Horror Dome Store” and associated logos are trademarks. You may not use them without our express written permission.
• User-Generated Content: If you submit reviews, photos, or other content, you grant us a non-exclusive license to use it for promotional purposes. Ensure you have the rights to share such content.

If you believe your intellectual property has been infringed, contact us immediately at [email protected].

5. Returns, Refunds, and Exchanges

We want you to be thrilled with your purchases, but if the terror falls short, here’s our policy:

• Return Window: Returns and exchanges are accepted within 15 days of delivery, provided items are in original, unopened condition.
• Non-Returnable Items: Due to hygiene and safety reasons, the following cannot be returned:
  • Opened or used masks (e.g., Alien Masks, Clown Costumes)
  • Custom or personalized animatronics and props
  • Bloody/Gory Props removed from packaging
  • Digital products or items marked “Final Sale”
• Process: To initiate a return, email us at [email protected] with your order details. We’ll provide a Return Merchandise Authorization (RMA) number—do not ship items back without it!
• Refunds: Once approved, refunds are issued to the original payment method within 5-10 business days for cards and 3-5 days for PayPal. Original shipping fees are non-refundable, and return shipping costs are your responsibility unless the return is due to our error.

6. Limitation of Liability

While we strive to deliver top-quality horrors, The Horror Dome Store’s liability is limited as follows:

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products, such as missed sleep or heightened fear levels.
• Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product.
• We do not guarantee that our site will be error-free or uninterrupted, but we’ll do our best to keep the crypt running smoothly.

This limitation applies to the fullest extent permitted by law in the United States and other regions we serve.

7. General Provisions

To ensure clarity in our dark domain, here are additional terms:

• Governing Law: These Terms and Conditions are governed by the laws of Texas, USA. Any disputes will be resolved in the courts of Austin, Texas.
• Changes to Terms: We may update these terms periodically. Changes will be posted on this page, and your continued use of the site constitutes acceptance.
• Contact Information: For questions, reach out to our Crypt Keepers at [email protected] or write to us at The Horror Dome Store, 3447 Ashton Lane, Austin, TX 78759, USA.